993ok Privacy Policy

This Privacy Policy ("Policy") sets out the basis on which 993ok ("Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("Player", "User", "you") who access and use the services available on the 993ok platform. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account or using any feature of 993ok, you acknowledge that you have read and understood this Policy.

This Policy applies to all personal data collected through the 993ok website, mobile site, and any associated digital services. Please read it carefully before using the platform. If you do not agree with any aspect of this Policy, you should not use 993ok. This Policy should be read alongside our Terms & Conditions, which govern the contractual relationship between you and 993ok.

993ok processes your personal data for specific, legitimate purposes directly related to operating a safe, compliant, and enjoyable gaming platform for players in Bangladesh. We do not use your data for any purpose beyond those listed below, and we do not sell or license your data to any external marketing organisations.

993ok processes your personal data on one or more of the following recognised legal bases. The applicable basis may vary depending on the specific processing activity being carried out:

993ok does not sell, rent, trade, or otherwise transfer your personal data to outside parties for commercial marketing purposes. However, certain categories of trusted third parties may receive access to relevant portions of your data where this is strictly necessary to deliver the services you use on 993ok.

Financial data — including mobile wallet numbers, transaction amounts, and payment references — is treated with the highest level of security within 993ok's systems. Full payment credentials (such as complete card numbers or wallet PINs) are never stored on 993ok's servers. Payment transactions are routed through PCI-DSS-compliant payment processing infrastructure.

When you make a deposit or request a withdrawal, the transaction details are transmitted via encrypted channels directly to the relevant payment provider (bKash, Nagad, Rocket, Upay, or card network). 993ok retains only a transaction reference and outcome record for account reconciliation, dispute resolution, and legal compliance purposes.

993ok uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit 993ok. They allow us to recognise returning users, maintain session state, and gather anonymised analytics data that helps us understand how players use the platform and where improvements can be made.

Most modern mobile browsers allow you to manage or delete cookies through your browser or device settings. Please note that disabling essential cookies may impair certain features of 993ok. 993ok does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural profiling technologies.

993ok retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. In practice, this means: account data is retained for the full duration of your active registration with 993ok plus a minimum post-closure retention period required for legal and regulatory compliance; transaction records are retained for a minimum period in accordance with applicable financial record-keeping requirements; and anonymised analytics data may be retained indefinitely as it cannot be linked to any individual.

When your personal data is no longer required, 993ok will securely delete or anonymise it in a manner that prevents reconstruction. If you request deletion of your account and personal data, 993ok will process that request subject to any overriding legal retention obligations (for example, transaction records that must be maintained for a specified period under financial compliance rules).

993ok employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and 993ok's servers; access controls that restrict access to personal data to only those personnel with a legitimate operational need; secure server infrastructure with monitoring for intrusion and anomalous activity; and regular internal reviews of data handling procedures.

While 993ok takes reasonable and proportionate steps to secure your data, no online platform can provide an absolute guarantee of security against all possible threats. In the unlikely event of a data breach affecting your personal data in a material way, 993ok will take prompt action to contain the breach and, where required, will notify affected users in accordance with applicable legal obligations.

As a user of 993ok, you hold a number of rights in relation to your personal data. 993ok is committed to facilitating the exercise of these rights promptly and without unnecessary obstacles. To exercise any of the rights listed below, please contact the 993ok support team using the contact details provided at the end of this Policy.

993ok will endeavour to respond to all privacy rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure that your data is not disclosed to an unauthorised party. We will not charge a fee for reasonable access or correction requests.

993ok reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make a material change to this Policy, we will update the effective date shown at the top of this page. Where a change significantly affects how we use your personal data, we will endeavour to provide reasonable advance notice to active users via the platform. Your continued use of 993ok following any update to this Policy constitutes your acceptance of the revised version.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 993ok handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond as promptly as possible.